Jen has over twenty years of experience in crime research and control, and has previously worked as a senior analyst in the Crime and Policing Analysis Unit of the UK Home Office, as a project manager in South East Asia, and Programme Manager and later consultant for the United Nations Office on Drugs and Crime.

She joined the GLT Board of Trustees in December 2022 and brings expertise in helping the organisation to show its impact in an impartial and robust manner, so that lessons can be learnt about what works and what does not, and crucially why.